Product Support
Engage with our Customer Experience Managers
Our team of experts are here to help you achieve your goals using the archTIS suite of products. We have a number of online resources to assist you with finding a successful solution.
However, if you don’t find an answer to your question, we’re here to assist. Please use one of the support options below to contact us, and one of our customer experience managers will reach out.
Knowledgebase and Support Access
For product FAQs, how to guides and technical support information, please visit our Help Center or contact customer support using the links below. Please create a Help Center account to create new tickets, check ticket status, manage your ticket history and search the knowledgebase.
Looking for NC Protect answers? Search the Knowledgebase.
Contact Support
Looking for Kojensi answers? Search the Knowledgebase.
Contact Support
Create a support ticket without a Help Center Account: Submit Support Ticket
Upgrades & Renewal Questions
Need to add more users or products? Have a question about your renewal? We’re happy to help.
For customer license requests please complete a support ticket using the links above.
Can’t find what you’re looking for?
Please email us at customersupport@archtis.com.